FREE POSTAGE AUSTRALIA WIDE ON ORDERS OVER $50
FREE POSTAGE AUSTRALIA WIDE ON ORDERS OVER $50

Returns

We happily offer refunds and exchanges on full priced items within 30 days of purchase. We also offer exchanges on sale items within 7 days of purchase. Read below for full details

 

Refunds

We will happily refund your purchase or part of your purchase providing you contact us at hello@unionstore.com.au within 30 days of the purchase date. The item must be in the same condition you received it in. The item must not be worn/used and include all tags and packaging where applicable.

We reserve the right to inspect all returns for refunds and refuse a refund if we feel the product has been worn or used in any way.

Please note that returned goods will not be accepted without contacting us first.

Return delivery costs will be met by the customer, though we will refund any postage costs incurred within the original order total.

**Due to hygiene reasons, we do not accept retfunds and exchanges on underwear for change of mind.

 

Exchanges

If you decide you would like to exchange your product for whatever reason, please contact us at hello@unionstore.com.au within 30 days (7 days for sale items) from the date of purchase and you will be sent an email containing instructions on returning the garment. Once the product is received and has undergone a quality control check to ensure the product has not been worn and that the tags are still in place, the new size will be dispatched. Please note that return delivery costs will be met by the customer. The customer will not be charged additional delivery fees for the exchange.

Please note that returned goods will not be accepted without contacting us first.

**Due to hygiene reasons, we do not accept refunds and exchanges on underwear for change of mind.

Our address for returns and exchanges is:

Union Store

Shop 1/30 The Kingsway 

Cronulla NSW

2230

If you have any questions feel free to email us at hello@unionstore.com.au or call the store on (02) 8544 1200 during opening hours.